Introducing Fusion MSP,
revolutionising MSP Client relations
and strategic risk management
powered by cost saving innovative
automated digital transformation.
Introducing Fusion MSP, revolutionising MSP Client relations and strategic risk management powered by cost saving innovative automated digital transformation.
Mutual Client & MSP Benefits
Centralised 24/7 Interface
Visibility and Transparency
Customisable Reporting
Data Integrity & Control
Real-Time Data Analytics
Synchronised Instant Information
Increased Responsiveness
Improved Decision Making
Business Agility & Optimisation
Risk Management & Profitability
Reduced Legal Exposure
Enhanced Digital Security
Improved Client Retention
Significant Admin Cost Savings
Defining a New
Era for MSP Client Relations
Harnessing the power of massive volumes of data available to MSP’s, and utilising the world’s most used business platform - Microsoft - Fusion MSP partitions complex business-wide processes into unique scalable modules innovatively centralised in one user friendly interface - tailored specifically to bring MSP’s and their customers together.
Innovative Automation Driving Growth
Fusion MSP was designed and developed entirely in Australia in partnership with a renowned local Managed Service Provider. By integrating numerous separate systems, proven benefits result:
Flexible, leading the
MSP curve
Built proactively with flexibility in mind, Fusion MSP adapts to the everchanging digital landscape bringing with it new challenges needing to be identified and conquered. The modular system allows for the seamless modification and creation of new components tailored to meet whatever the future brings.
Fusion MSP was developed to maximise efficiency - alleviating costly administrative double handling, significantly reducing or even removing labour intensive tasks, replacing them with streamlined automated digital processes.
MSP Benefits
Reduced Administration Time
Automated Business Processes
Improved Client Retention
Optimised Business Decision Making
Increased Supply Chain Security
Immediate Customer Visibility
Client Benefits
Elevated Profitability
Providing centralised visibility of a multitude of data streams enables in depth analysis of Business Operations enhancing decision making capabilities to improve profitability.
Quicker Response Times
Automated business processes streamline MSP time spent on admin tasks, ensuring more time available for quicker responses to their IT support issues.
Secure Access 24/7
Customisable user permissions ensure nominated staff can securely access and lodge tickets, review invoices, trace users, devices and more - anytime, anywhere.
Cost Cutting
Remove the common IT overspend of paying for excess software application licenses. Asset trackability ensures no spending on hardware surplus to requirements.
Asset Control
Flexibility in the modern workspace is assured with real-time visibility and historical tracking of which assets team members have and where.
IT Environment Visibility
Innovative digital space custom designed for insight and enhanced knowledge enabling clients to monitor, review and interact with their IT management.
Our Modules
Each individual module is designed with a range of business flows and rules specific to that process, both eliminating unwanted costly deviations and ensuring business Best Practices are adhered to. The modules are then all integrated in one secure 24/7 globally available centralised interactive portal, capturing a multitude of essential business data streams and facilitating a range of dynamic reporting capabilities.
Our Inclusions
Features
Devices
Users
Licenses
Notification Centre
Ticketing
Proposals - Storage Only
Contracts - Storage Only
Invoices - Storage Only
Proposals - Automated Generation
Contracts - Automated Generation
Invoices - Automated Generation
Reporting - Tickets
Reporting - Customer Satisfaction
